Louis Ristorante and Bar – Saint Paul
Saint Paul 07/2023-Present (Server)
• Provided exceptional service, ensuring an elegant and memorable dining experience for guests. Expertly guided guests through extensive wine and food pairings, offering personalized recommendations, sticking to the steps of service
• Skilled in decanting wine and executing proper bottle service with precision and professionalism. Maintained deep knowledge of Italian cuisine, fine wines, and traditional tableside etiquette.
• Delivered seamless, attentive service while multitasking in a fast-paced, luxury dining environment. Anticipated guest needs, upsold premium menu items, and enhanced overall customer satisfaction.
• Conflict resolution skills with guests, and other employees. Able to overcome language barriers in the workplace, along with relationship building with Spanish speaking colleagues.
Green Mangoes Catering – Minneapolis
05/2023 – Present
• Successfully preparing recipes for many diverse
menu items including sauces, vegetables, meat. Etc.,
• Ability to switch between BOH and FOH during events, such as
weddings and professional networking events.
• Use of teamwork to successfully deliver a dinner service at plated
dinner events with 200+ guests, as well as buffet events.
• Working 8-12 hour shifts
Original Pancake House – Plymouth
05/2017- 07/2023
• Onboarded and delivered exceptional client service to up to 200 customers per shift during peak hours, Responsible for 30 tables
• Teamwork; successfully worked with a 7-15 person team to keep the restaurant operating efficiently for a pleasant customer experience
• Backed up and helped where needed i.e. greeting customers, putting waters down on the table, grabbing condiments, extra table settings and getting drinks
• Answered phone and worked with customers to set reservations and staged to-go orders in a busy environment
• Memorized over 40+ menu items and helped guide guests to their ideal dining experience, navigating allergens and personal preferences
• Developed strong relationships with regular customers
• Serving 4-10 tables at a time in a high volume restaurant
University of St. Thomas
September 2021 – May 2025
Major in Digital Media Arts with a concentration in Design, a minor in Strategic Communication and a minor in Business Administration
Digital Media Major
- Well-versed in Adobe Creative Suite
- Proficient in HTML, CSS, and Javascript coding
- Ability to edit Audio, Video, Animation. Experienced in Professional Videography and Photography Equipment
Business Minor
- Studied Abroad Through the London Business Semester where I learned about international business and immersed myself in European culture for five months, visiting eight different countries.
- Overall Understanding of Marketing & Consumer Behavior, Project Management & Problem-Solving
Strategic Communications – Advertising & Public Relations
- Studied Abroad Through the London Business Semester where I learned about international business and immersed myself in European culture for five months, visiting eight different countries.
- Studied Abroad Through the London Business Semester where I learned about international business and immersed myself in European culture for five months, visiting eight different countries.